FAQs

What are your shipping rates?

Currently, all shipping costs for the contiguous United States is $7.00.  This is a limited time offer!

How long does it take to get my order? 

Shipping normally occurs within 24 hours from the time your order was placed.  On average, it takes 2-3 business/mailing days to arrive.

What methods of shipping are available?

UPS and USPS.  We will mostly use the US Postal Service due to their larger coverage areas to more rural locations.  If you have a preference, please leave us a note in your cart.  A tracking number will be provided when it becomes available so that you will know when to expect your package.

What is the process after my order is placed?

If ordered Monday through Friday (except holidays), your order is usually processed the same day. If ordered on the weekend, the next available workday. Coffee is roasted and then shipped per your shipping selection. 

Can I place an order and ship to a different address?

Yes! You can order and have them shipped to others as gifts (or to replace the office coffee). Our secure shopping cart allows for separate billing and delivery addresses.

Do you offer wholesale?

Yes we do! If you would like more information about our wholesale plan for your business or office space, please contact us at support@deepwatercoffee.com.